RME Support

RME Audio - Live, Studio & Broadcast Solutions

Your local support specialist:

Please choose your country from the list or enter name and address.

Innovative Music Australia Pty Ltd.

Unit 5-Howley Place 31-37, Howleys Road VIC 3168
Notting Hill 
AUSTRALIA
0061-03-95 400 658
support@innovativemusic.com.au
www.innovativemusic.com.au
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Audio AG (AUSTRIA)

Am Pfanderling 60 85778
Haimhausen 
AUSTRIA

support@rme-audio.de
www.audioag.de
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Almar Co. Ltd.

121 Knyaz Boris I str. 1000
Sofia 
BULGARIA
+359-2-9533314
support@almar.bg
www.almar.bg
Open in google maps

Erikson Audio

21000 TransCanada Highway H9X 4B7
Québec 
CANADA
(514) 457 2555
Bill.Kinal@eriksonaudio.com
www.eriksonaudio.com
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VIDEOMEDIA LTDA.

Maria Luisa Santander 575 
Providencia Santiago 
CHILE
0056-2- 341-1718
soporte@videomedia.cl
www.videomedia.cl
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Disk Multimedia s.r.o.

Sokolská 13 680 01
Boskovice 
CZECH REPUBLIC
00420-516 454 769
r.m.e@disk.cz
www.disk.cz
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Studiotec Oy

Kuusiniemi 2 FIN-02710
Espoo 
FINLAND
+358 (0) 207 512 334
topi.suuronen@studiotec.fi
www.studiotec.fi
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Audio-Technica SAS

130 rue Victor Hugo 92300
Levallois-Perret 
FRANCE
+33 1 73 43 45 61
supportechnique@audio-technica.fr
https://eu.audio-technica.com
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Audio AG (GERMANY)

Am Pfanderling 60 85778
Haimhausen 
GERMANY

support@rme-audio.de
www.audioag.de
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Synthax Hong Kong Limited

Unit 509, 5/F., Tower A, Regent Centre, 63 Wo Yi Hop Road, Kwai Chung 
Hong Kong 
HONG KONG
+852 3158 0219
support@synthax.hk
www.synthax.hk
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Tonabudin Ltd.

Sunnuhlid 12 IS-603
Akureyri 
ICELAND
00354-4621415
tonabudin@tonabudin.is
www.tonabudin.is
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MidiWare Srl

Via Cassia, 1081 00189
Roma 
ITALY
0039-06-30363456
supporto@midiware.com
www.midiware.com
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Synthax Japan

2-22-21 Akasaka Minatoku 
Tokyo 
JAPAN
+81-3-3560-6645
www.synthax.jp/support/mail/
www.synthax.jp
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KDM Trading Co Ltd

1939/57-58 Ramkamhang 21, Huamak, Bangkapi 10240
Bangkok 
KAMBODIA, MYANMAR, BURMA
0066-2718-6085
support@kdm.co.th
www.kdm.co.th
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Midiaudio Ltd.

Laisves al. 26 3000
Kaunas 
LITHUANIA
00370-37-223288
support@midiaudio.com
www.midiaudio.com
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KDM Trading Co Ltd (MALAYSIA)

1939/57-58 Ramkamhang 21, Huamak, Bangkapi 10240
Bangkok 
MALAYSIA
0066-2718-6085
support@kdm.co.th
www.kdm.co.th
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Amptec BVBA

Duifhuisweg 11 3590
Diepenbeek Belgium
NETHERLANDS
+32 (0) 11 28 14 58
support@amptec.be
http://distribution.amptec.be/
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Innovative Music Australia Pty Ltd.(NZ)

Unit 5-Howley Place 31-37, Howleys Road VIC 3168
Notting Hill 
NEW ZEALAND
0061-03-95 400 658
support@innovativemusic.com.au
www.innovativemusic.com.au
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ProLyd

Mølleparken 4 0459
Oslo 
NORWAY
0047-23-19-96-00
post@prolyd.no
www.prolyd.no
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Audiostacja s.c.

ul. Glowna 20A 03-113
Warszawa 
POLAND
+48 022 616 1386
serwis@audiostacja.pl
www.audiostacja.pl
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Sound Service

Stefana Kralika 10 841 07
Bratislava 
SLOVAK REPUBLIC
+421 903 775 897 (RME Hotline)
rme-support@soundservice.sk
www.soundservice.sk
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Wild & Marr

1 Alec Rd (Cnr Pyramid & Alec) 1609
Edenvale 
SOUTH AFRICA
+27 11 974 0633
sound@wildandmarr.co.za
www.wildandmarr.co.za
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Benum Sweden AB. (Pro Line)

Västberga Allé 26 126 30
HÄGERSTEN 
SWEDEN
0046-8-20 77 10
sweden@benum.com
www.benum.se
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Soundware Sweden (Premium Line)

Stockholmsvagen 116B 187 30
Taby 
SWEDEN
0046-8-527 127 50
support@soundware.se
www.soundware.se
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MusicNetwork AG

Lerzenstrasse 8 CH-8953
Dietikon 
SWITZERLAND
0041-444542030
support@musicnetwork.ch
www.musicnetwork.ch
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MidiMall Inc.

1F, No:3, Alley 46, Lane 553, Sec. 4, ChungTsao Rd. 
Taipei 
TAIWAN
00886-2-87875323
support@midimall.net
www.midimall.com.tw
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KDM Trading Co Ltd (THAILAND)

1939/57-58 Ramkamhang 21, Huamak, Bangkapi 10240
Bangkok 
THAILAND
0066-2718-6085
support@kdm.co.th
www.kdm.co.th
Open in google maps

BL Muzik

Cemiltopuzlu Cad, 25/5 Selamicesme 
Istanbul 
TURKEY
0090-216-3862898
blmuzik@blmuzik.com
www.blmuzik.com
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Real Music Ltd

19a, Povitroflotskyi av 03049
Kiev 
UKRAINE
+380 44 351-29-51 (internal 205)
service@realmusic.ua
www.realmusic.ua
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Synthax Audio (UK) Ltd.

Unit 13, Sovereign Park Cleveland Way HP2 7DA
Hemel Hempstead 
UNITED KINGDOM
+44 (0) 1727 821 870
www.synthax.co.uk/support
www.synthax.co.uk
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Synthax Inc.

6600 NW 16th Street, Suite 10 33313
Fort Lauderdale Florida
USA
954-626-0674
tech.support@synthax.com
www.rme-usa.com
Open in google maps

macOS - RME Interface is not recognized after successful installation?
Starting with the 10.13.2 update for macOS High Sierra, a new security feature requires users to approve new applications that interact with the kernel, a core part of the operating system. Find out how to authorize your Interface manually in System Preferences / 'Security and Privacy'. Help for High Sierra / Mojave Installation PDF.

RME Audio Forum

RME Audio User Forum

RME provides an official web forum, accessable with any modern internet browser. Postings need a registration as forum user. Browser and Firewall should support cookies to save your username and password between visits and avoid a new login. (More information about Privacy Policy)

The official RME forum puts you in contact with many other RME users from all around the world. Often you will find this a source for quick help, but it's also fun just to share experience with others.

Please note: As this is a world wide forum, the preferred language is English. Please note also the forum is not an official support substitute. A gapless reply to support question is not possible, due to the plenitude of postings.

Please check also All manuals of the current and former RME products.

Tutorials

RME Audio TotalMix FX for Beginners Tutorials Series

 

TotalMix FX Beginner's Guide

Watch the tutorial on YouTube

Tutorials

macOS High Sierra and Higher, Driver Installation for RME Audio Interfaces

 

If you have Problems under macOS High Sierra 10.13 and your RME Audio Interface is not being recognized, TotalMixFX can’t be opened or having issues with Sample Rate in the Settings dialog, please take a look at the following Video and find out how to authorize your Interface.

Watch the tutorial on YouTube

Tutorials

TotalMix FX DAW Mode for RME Audio Interfaces

 

Since the release of Version 1.30 TotalMix FX comes equipped with an alternative operational mode called the „DAW Mode“. It is essentially a more streamlined and simplified interface for users who don’t need the full feature set of TotalMix FX

Watch the tutorial on YouTube

Tutorials

RME Audio Babyface Pro and TotalMix FX for iPad

 

Apple’s iOS devices, primarily the iPad, have gained a lot of attention amongst musicians. Hundreds of music apps and software instruments have been developed in recent years, making the iPad a serious alternative to conventional music making on the computer. But the downside of Apple`s iPad is the lack of professional analog inputs and output.

Watch the tutorial on YouTube

Tutorials

How to setup Logic Pro X with RME Audio Interfaces

 

In this short beginners Tutorial you will learn how to setup an RME Audio Interface with Logic X.

Watch the tutorial on YouTube

Tutorials

How to setup Ableton Live with RME Audio Interfaces

 

In this short beginners Tutorial you will learn how to setup an RME Audio Interface with Ableton Live.

Watch the tutorial on YouTube

Product Registration

Please answer the following questions. Click "Send Registration" below to submit your responses.

Primary audio role
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Support National

Please check here for the latest drivers.

Please keep the following information about your configuration ready:

  • Operation system (version/service pack)
  • Mainboard
  • RAM amount
  • Network adapters
  • Graphic card
  • Other installed soundcards
  • Which audio software (version) shows the problem.

 


 

Tel.: +49 700 / 222 48 222 (12 ct / min.)

Monday - Wednesday 12:00 - 17:00
Thursday 13:30 - 18:30, Friday 12:00 - 15:00
E-Mail Support international:
support@rme-audio.com

 


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